Online Dispute Resolution 

Living in the north can feel quite isolating at times. Don't let it hinder your ability to resolve conflict. In order to ensure accessibility and still provide the quality of caring and face to face service, we utilize Online Dispute Resolution (ODR).

​ODR takes advantage of people's availability and the Internet by allowing virtual communication. This virtual communication  offers a cost-efficient option to resolving disputes when the parties' emotions are high and are unable to meet face to face, are not in the same location, have concerns about accessibility, or would just prefer to communicate this way. 

We conduct the ODR through the use of phone, video conferencing, emailing, instant chat messaging, and similar services. This style may be used in various circumstances such as interpersonal conflicts, business to consumer conflicts, and business to business conflicts. 
This chat based service can be used for any of our services; it is not ideal for everyone however. There is no 'one-size fits all' solution to settling conflicts. Many of us who have tried clothing that is 'one-size fits all' have found that  it doesn't fit them. This is why we will evaluate your dispute with the tools available to find the right process for you.
"Given the way we do things in an online world, I do believe this kind of process is going to be the way of the future ...One of the benefits of e-ADR is the parties coming together to design what process they can best use to resolve their dispute.”             - Law Times Magazine, April 9, 2018