The most difficult thing in any negotiation, almost, is making sure that you strip it of the emotion and deal with the facts.” – Howard Baker
Negotiation is a method by which people settle differences. It is a process by which compromise or agreement is reached while avoiding argument. In any disagreement, individuals (or an organization) understandably aim to achieve the best possible outcome for their position. However, the principles of fairness, seeking mutual benefit and maintaining a relationship are the keys to a successful outcome.
Our Facilitators will help navigate the negotiation process through the following stages:
Clarification of goals
Negotiate towards a Win-Win outcome
Implementation of a course of action
This can be quite a formal process and this formality is not always necessary. We will help determine the level of formality that is appropriate with the goal of trying to resolve the conflict informally to limit defensiveness and resentment.
Essentially there are two styles of negotiation: positional-based and interest-based. The Facilitators with YuKan Conflict Resolution only use interest-based negotiation; also known as cooperative or problem-solving negotiation.
Interest-based negotiation starts from the premise that the negotiations need not be seen as win-lose (i.e., the gains of one party in the negotiation are not necessarily at the expense of the other party). What we do is we find the common interests and values between the parties with the goal of finding a solution that is fair and mutually agreeable. With this style of negotiation we focus on interests rather than positions. We believe that parties negotiating over fixed positions can lead to situations where parties will either be stubborn or accept unilateral losses in order to reach agreement. As we are working towards a win-win outcome, we help the parties by attempting to reconcile the underlying interests to these positions.
During a negotiation process, our Facilitators are not acting as a neutral party. They are advancing the interests of the party that they represent in order to obtain an optimal outcome. In some circumstances mediation, or med-arb will be better suited. The Facilitator will work with you to make this determination prior to commencing a process. However, this process is fluid and can change throughout if the parties are in agreement.