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Conflict coaching is defined as a set of skills and strategies used to support peoples’ ability to engage in, manage, or productively resolve conflict. In this process, one of our Facilitators will work one-on-one with a person experiencing conflict with another individual to help you identify and develop new practical skills to resolve conflict, replacing less stressful ways of dealing with disputes.
Conflict coaching enables you to talk about the issue with a neutral Facilitator, consider options for managing the conflict and design an approach to discuss the matter with the other person. Conflict coaching can be used as a stand-alone process, or can be practiced with each of the parties in separate meetings during mediation. Conflict coaching can be useful in a variety of circumstances, including conflicts in the workplace, divorce, community disputes, family disagreements or business conflicts.
In conflict coaching, you are responsible for the outcome.
Benefits of a conflict coach
Help you deal with people in difficult situations. For instance, talking to your staff about their performance, asking for a raise, speaking with a colleague about an issue, or providing feedback to others.
Help develop more clarity about the situation, enabling you to effectively and confidently make decisions to manage the conflict.
The Facilitator can serve as a confidential listener and help you to see the situation from all perspectives.
Support you in considering options and help you to come up with a plan of action to deal with the conflict.
Aid in rehearsing a conversation so you feel prepared to more confidently discuss and resolve the conflict.
Help you reach your full potential by building confidence and teaching you new skills to enable you to successfully communicate your needs.
Provide you with personalized techniques, identify behaviours that might not have worked for you in the past, and working with you to take the first step to changing the patterns.